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FAQs

What is operator code?
Operator code is a code, assigned automatically to an operator or a service provider when he registers with iTel Mobile Dialer Express for his company. During registration, the service provider provides information like soft switch IP, port number, and IVR extension. This information is stored against the operator code so end users only need to input operator code instead of all technical information.
My end users have set valid operator code, user name and password but mobile dialer asks for this information every time they start the program.
  • Please ask your clients to save the program in phone memory instead of storage card memory.
  • If they have installed the program already in storage card, they need to remove the program. And Reinstall it in the phone memory.
Can my end users download Free Demo iTel Mobile Dialer Express from http://mobile.itelbilling.com
Yes, your user can download dialer from http://mobile.itelbilling.com
Can I provide IVR for balance in language other than English?
Yes, you can. Basically this is the IVR played by your switch/billing software.
How will I get a free demo dialer?
Just click on the link http://www.itelmobiledialer.com/products/free-demo-mobile-voip-dialer.php, to download and install your free demo dialer.
How can I use mobile dialer in blocked areas?
If you wish to use iTel Mobile Dialer Express to make VoIP calls to/from blocked regions, you must have a iTel Byte Saver installed in your set up.
Is there any option to display balance option in mobile screen?
Yes, Balance server can display remaining balance in mobile screen.

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